Privacy Policy
Hydrosat (“We”) request that you please read these terms and conditions carefully and if you do not agree with any part of these terms and conditions, please do not use our website.
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you consent to the data practices described in this Privacy Policy.
Definitions
“Policy” refers to this Privacy Policy
“Hydrosat”, “we”, “us” and/or “our” refers to Hydrosat and any of our corporate affiliates.
“Services” refers to, individually and collectively, our services, support, and end user on any platform.
“You” and “your” refer to the individuals using or interacting with our Services.
“Information” refers to the data about you and your use of our Services. That may be reserved in one or multiple formats (paper or electronic).
Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out a form.
This information may include:
- your name
- email address
- phone number
- organization
This information is used to provide, operate, and maintain our services, and improve your experience.
We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist in operating our website, conducting our business.
How We Protect Personal Data
Your personal data is collected and processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes measures to protect your data from accidental loss, unauthorized access, alteration, and disclosure.
How Long Personal Data Is Kept
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it.
Some information may be kept to comply with our legal obligations, avoid fraud, resolve any disputes and/or support business controls.
We take essential steps to ensure your personal data is not identifiable beyond what is required to comply with our legal and/or regulatory obligations after your use of our Services.
Why We Process Your Information
Hyrdrosat may process your information if you or your employer:
- Is our client
- Uses our Services
- Work for one of our business partners (including but not limited to: suppliers and resellers)
- Communicate with us or we receive a contact us form through our site
- Information about our business and/or Services are requested
Use of Information
We use the information we collect from you to:
- Personalize Your Experience: for a more seamless and comfortable feel.
- Improve Our Website: to better understand our users and better our Services.
- Deliver Newsletters and Periodic Emails: to communicate with you about our Services.
- Monitor and Analyze Usage and Trends: to stay on-top of technology trends and improve services.
- Respond to Customer Service Requests: to engage with you about our Services to ensure the highest level of customer service and to maximize your use of our Services.
- Legal Purposes: to protect our rights or uses as required by law.
Sharing Information With Third Parties
There are circumstances in which we may need to share your information with some third-parties.
Access of your information to these third-parties is managed by Hydrosat.
Under appropriate confidentiality obligations, Hydrosat may share information with our employees, contractors, agents or consultants under a strict need-to-know basis.
Third Parties we may share information with include:
- Business partners, service providers and subcontractors
- Entities or individuals who act as agent(s) of Hydrosat in order to supply Services to you
- Auditors, professional advisors including legal counsel and any service providers
- Providers that assist in analytics and research for the optimization of our site and services
Your Rights
You have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purpose collected.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used format.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests.
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: If you believe that our processing of our personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at Hydrosat.
Additional Message About Your Privacy
Hydrosat will never knowingly or intentionally collect data from a child/Minor (defined under your applicable jurisdiction).
Changes to Our Policies
Periodically our Services and business may change. This results in changes to our policies.
Hydrosat reserves the right to modify or update our policies at any time and give you the opportunity to review the restructured policy before you resume the use of our Services.
We ask you please review these policies from time to time and note your continued use of our Services after any revisions to the policies indicated means you have understood the updated terms of such policy.
Any unsolicited information provided to Hydrosat is not included within these policies and their terms. This can include but is not limited to any new product ideas, and/or changed to existing products. Unsolicited information is deemed as information that can be used, reproduced, disclosed, distributed and exploited as seen fit. If any unsolicited information includes personal data of any sort, we will determine if there is a lawful basis for the use of that information prior to using said information.
Dispute and Complaint Submission
If you have a complaint about any of Hydrosat’s policies and practices, please contact us.
We will take necessary steps to work in conjunction with you to resolve your dispute.
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. By using our website, you consent to our use of cookies in accordance with this Cookie Policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They held the website to function properly and provide information to site owners
Types of Cookies We Use
Necessary Cookies: essential for the functionality of the website. They enable basic functions.
First-Party Cookies: information about you like language preference and login information.
Functional Cookies: enable the website to provide enhanced functionality and personalization.
Performance Cookies: collect information about how visitors use a website. The data is aggregated and anonymized.
Marketing Cookies or Third-party Cookies: track visitors across websites with the intention to display ads.
You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings preferences.